Your personal information matters to us above all else. Read this Privacy Policy to learn exactly how ck9 collects, uses, and protects your data.
Ck9 (ck9.vin) is a trusted online gaming platform serving users in Bangladesh and around the world. We understand that when you create an account or play on our platform, you share certain personal information with us. Keeping that information safe is our responsibility.
This Privacy Policy ("Policy") explains what information ck9 collects, how it is used, who it is shared with, and how you can maintain control over your data. By using ck9, you agree to this Privacy Policy.
If you are under 18, please do not use ck9. ck9 does not knowingly collect data from minors.
Ck9 collects two types of information — directly from you, and automatically based on how you use the platform.
Directly Collected Data:
Automatically Collected Data:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Identity Verification | KYC & Fraud Prevention | Yes |
| Payment Information | Transaction Processing | Yes |
| Device Information | Security & Experience Improvement | Partial |
| Gaming History | Responsible Gaming Monitoring | Automatic |
Ck9 uses collected data only for lawful and necessary purposes. We never sell your information to advertising companies.
Ck9 does not share your personal information with third parties, except in specific circumstances outlined below. In every case, we ensure your data is transferred with appropriate safeguards in place.
The ck9 website and app use cookies to enhance your experience. Cookies are small text files stored in your browser or on your device.
Types of cookies we use:
You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent some ck9 features from working correctly.
Ck9 does not retain your data longer than necessary. Different types of information have different defined retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Complying with financial regulations |
| KYC Documents | 5 Years | AML Policy |
| Gaming Log | 3 Years | Dispute Resolution |
| Marketing Consent | Until consent is withdrawn | Sending Promotions |
| Support Chat | 2 Years | Service Quality Assurance |
Once the retention period ends, your data is securely deleted or fully anonymized.
Ck9 believes you have full rights over your own data. Under international privacy law, you are entitled to the following rights:
You can submit a request to find out what information ck9 holds about you.
Contact support to correct any inaccurate or incomplete information.
You can request deletion of your data once the legal retention period has expired.
You can request that we stop using your data for specific purposes.
The right to export your data in a readable format.
You can unsubscribe from promotional emails or messages at any time.
Ck9 strictly prohibits use of the platform by anyone under 18. We verify date of birth at registration and may request additional identity documents when needed.
Ck9 does not knowingly collect personal information from minors. If we become aware that a minor's data has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If you are a parent or guardian and believe your child has registered on ck9, please contact our support team immediately.
Ck9 uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third-party security experts.
Ck9 may update this Privacy Policy when necessary. If significant changes are made, we will notify you in advance by email or through a platform notification.
The effective date of any updated policy will be shown as the "Last Updated" date at the top of the page. Continued use of ck9 after changes are made will be taken as your acceptance of the revised policy.
We recommend checking this page regularly. Previous versions are archived and available upon request.
Contact us for any privacy-related questions, complaints, or requests. Our data protection team will respond within 24 hours.
Use the platform's live chat for 24/7 support in Bengali.
Email us for privacy matters: [email protected] (response within 24 hours)
Why ck9's Privacy Policy Can Be Trusted
Every transaction and piece of personal information is protected with bank-grade encryption. No hacker can access your data.
Ck9 never sells your personal information to advertising companies or data brokers. That is our commitment.
Our Privacy Policy is built in accordance with international GDPR standards, following Europe's highest data protection regulations.
You're always told exactly why your data is being collected. No hidden agendas — ck9 is completely transparent.
Third-party security experts regularly audit ck9's systems to keep your data safe at all times.
View, update, or request deletion of your data at any time. At ck9, your data belongs to you.
Ck9 is more than a gaming platform — it is a safe and trusted environment where your privacy always comes first. Register today and transact easily via bKash, Nagad, or Rocket.